Provider Rescue & Migration

Leave the bad provider without setting the useful parts on fire.

Boho helps businesses leave unsuitable, uncooperative, or poorly documented providers while protecting the accounts, content, URLs, measurement history, and working systems worth keeping.

Starting price

Provider Rescue Assessment — Starting at $350Migration assistance — Starting at $1,000Ownership and dependency inventory: usually 2–5 business days when the required information and authorized access are available.Straightforward migration: often 1–3 weeks after access and scope are confirmed.Complex provider rescue or migration: often 2–6 weeks or longer. Former-provider cooperation, registrar or platform review, account recovery, DNS dependencies, content condition, and legal ownership disputes can control the schedule.Ownership, access, DNS, hosting, forms, analytics, search accounts, email, or integrations are unclear.A recent launch or provider change damaged forms, redirects, search visibility, tracking, or access.The owner can participate in authorized account recovery and provider communication.The requested action would bypass account security, impersonate an owner, or violate a provider process.The dispute is primarily legal and requires counsel before technical work can proceed.No responsible rollback, backup, or preservation path can be established.The business wants a rushed move without an ownership and dependency inventory.A dependency inventoryA preservation and migration planA URL and redirect plan when applicableLaunch or transfer verificationOwner-facing records of accounts, changes, limitations, and follow-up checksGuaranteed account recovery or provider cooperationLegal representation or ownership adjudicationUnbounded emergency availability

Starting prices apply to the smallest complete scope described. Final price depends on the current system, access, content readiness, integrations, third-party dependencies, urgency, risk, and the amount of uncertainty that must be removed before implementation.

Typical planning range

  • Initial risk review: usually 1–3 business days after the known accounts, provider, platform, and failure are identified.
  • Migration assistance — Starting at $1,000
  • Ownership and dependency inventory: usually 2–5 business days when the required information and authorized access are available.
  • Straightforward migration: often 1–3 weeks after access and scope are confirmed.
  • Complex provider rescue or migration: often 2–6 weeks or longer. Former-provider cooperation, registrar or platform review, account recovery, DNS dependencies, content condition, and legal ownership disputes can control the schedule.
  • Ownership, access, DNS, hosting, forms, analytics, search accounts, email, or integrations are unclear.
  • A recent launch or provider change damaged forms, redirects, search visibility, tracking, or access.
  • The owner can participate in authorized account recovery and provider communication.
  • The requested action would bypass account security, impersonate an owner, or violate a provider process.
  • The dispute is primarily legal and requires counsel before technical work can proceed.
  • No responsible rollback, backup, or preservation path can be established.
  • The business wants a rushed move without an ownership and dependency inventory.
  • A dependency inventory
  • A preservation and migration plan
  • A URL and redirect plan when applicable
  • Launch or transfer verification
  • Owner-facing records of accounts, changes, limitations, and follow-up checks
  • Guaranteed account recovery or provider cooperation
  • Legal representation or ownership adjudication
  • Unbounded emergency availability

Timelines are planning ranges, not guarantees. Work begins after the required access, content, approvals, and initial payment are available. Provider delays, platform reviews, missing assets, scope changes, and client response time can extend the calendar.

First useful step

Send the current website or system, the business context, what is happening, and what matters most. Boho will review the visible situation and identify the smallest useful next step. A submitted inquiry is not an accepted project, quote, emergency response, or guarantee of availability.

This is a fit when

  • The business needs to leave a website, SEO, hosting, analytics, email, or technology provider.

Start somewhere else when

  • The requester cannot demonstrate authority to act for the business or accounts.

Usually included

  • An ownership and access map
  • Migration assistance — Starting at $1,000
  • Ownership and dependency inventory: usually 2–5 business days when the required information and authorized access are available.
  • Straightforward migration: often 1–3 weeks after access and scope are confirmed.
  • Complex provider rescue or migration: often 2–6 weeks or longer. Former-provider cooperation, registrar or platform review, account recovery, DNS dependencies, content condition, and legal ownership disputes can control the schedule.
  • Ownership, access, DNS, hosting, forms, analytics, search accounts, email, or integrations are unclear.
  • A recent launch or provider change damaged forms, redirects, search visibility, tracking, or access.
  • The owner can participate in authorized account recovery and provider communication.
  • The requested action would bypass account security, impersonate an owner, or violate a provider process.
  • The dispute is primarily legal and requires counsel before technical work can proceed.
  • No responsible rollback, backup, or preservation path can be established.
  • The business wants a rushed move without an ownership and dependency inventory.
  • A dependency inventory
  • A preservation and migration plan
  • A URL and redirect plan when applicable
  • Launch or transfer verification
  • Owner-facing records of accounts, changes, limitations, and follow-up checks
  • Guaranteed account recovery or provider cooperation
  • Legal representation or ownership adjudication
  • Unbounded emergency availability

Not included unless the proposal says so

  • Unauthorized access, password bypass, impersonation, or account takeover

What Boho needs from you

Proof of authority to act for the business or affected accounts

What changes the price

Pricing increases with the number of domains, providers, accounts, pages, URLs, forms, data sources, integrations, email dependencies, locations, brands, ecommerce functions, access problems, provider obstruction, technical damage, and verification requirements.

Example deliverable

Ownership and access inventory

A provider rescue begins with an ownership and dependency map. Boho does not claim access it does not have, bypass account security, impersonate the owner, or guarantee that a registrar, host, platform, or former provider will approve a recovery request.

A simple-looking website can hide a complicated ownership problem.

Many businesses do not discover how fragile their setup is until they try to leave.

The may be registered under the wrong person or account. may be bundled into a provider relationship nobody understands. and may belong to someone else. may send to an abandoned inbox. Email may depend on records nobody documented. Important pages may be replaced without . The website may rely on plugins, licenses, , or code the business cannot access.

A rushed move can break working pages, lose inquiries, erase measurement continuity, damage search visibility, interrupt email, or leave the business unable to control its own public presence.

Boho maps the system before changing it.

Common rescue situations

Leaving an unproductive or marketing provider

The business is paying for work it cannot verify, reports do not explain decisions, access is unclear, the relationship has broken down, or the provider is unwilling to document what it controls.

Boho can review visible work, inventory known accounts, identify ownership gaps, preserve useful assets, and recommend a cleaner operating model.

Moving to a new website or

The business needs a redesign or platform change but cannot afford to treat every current page, , form, integration, and search signal as disposable.

Boho can inventory content, define URL behavior, plan redirects, identify important customer paths, coordinate authorized access, and verify the new launch.

Recovering ownership and access

The business does not know who controls the domain, DNS, hosting, website administration, analytics, Search Console, business profiles, email service, , or third-party integrations.

Boho can create an access and ownership map and identify the smallest lawful recovery path. Actual recovery may still require the authorized owner, registrar, provider, platform, attorney, security specialist, or another responsible party.

Cleaning up after a bad launch

A new website is live, but forms stopped working, redirects failed, pages disappeared, tracking changed, mobile behavior broke, or nobody verified the effect on search and customer actions.

Boho can inspect the visible damage, prioritize corrections, document known uncertainty, and recommend whether repair, , migration, or redesign is the more responsible path.

Separating bundled website, hosting, email, and provider services

The business may have one vendor controlling the website, DNS, hosting, email routing, analytics, forms, and billing. Boho can identify which parts should remain, move, or be transferred into client-owned accounts.

Four ways to begin

Provider Rescue Assessment

A focused review of ownership, access, connected services, risks, and the best next step.

The assessment may review:

  • DNS
  • Hosting
  • Website platform
  • Administrative access
  • Repository or files, where available
  • Content and URL inventory
  • Forms and
  • Analytics and Search Console
  • Business profiles
  • Email dependencies
  • Integrations
  • Renewals and provider responsibilities
  • Known contractual or operational constraints supplied by the client

The deliverable identifies what is known, what is missing, what appears urgent, which actions require the client or another provider, and which larger engagement is likely to be useful.

Starting price: $350

Clean Exit Plan

A written plan for leaving the current arrangement without changing the system prematurely.

The plan may define:

  • Target providers or platform
  • Required client actions
  • Ownership changes
  • Content and data preservation
  • URL and redirect treatment
  • Form and analytics continuity
  • Email and DNS dependencies
  • Launch sequence
  • Verification steps
  • Rollback concerns
  • Known risks
  • Outside specialists or approvals required

A Clean Exit Plan may follow the Rescue Assessment or be included in a larger migration scope.

Migration and Rescue Assistance

Authorized implementation of the approved move.

A straightforward minimum migration may include one small website, one domain, ordinary hosting and DNS coordination, limited pages and redirects, simple forms, basic analytics continuity, launch verification, and handoff documentation.

Starting price: $1,000

Rescue + Redesign

A combined provider exit and replacement website project.

This option is appropriate when preserving the current website would cost more, retain the same structural problem, or leave the business with an inferior long-term system.

Pricing is determined from the website and migration scope together.

What Boho reviews

The exact inventory depends on the system, but may include:

Ownership and authority

  • Legal or authorized business owner
  • Domain registrant and
  • Billing owner
  • Administrative users
  • Recovery methods
  • Provider contracts or supplied records
  • Account transfer requirements

Website and content

  • Current platform
  • Hosting environment
  • Repository, files, , or export options
  • Page and content inventory
  • Media and downloads
  • Forms
  • Plugins, extensions, or licenses
  • Custom code
  • Accessibility and mobile risks

Search preservation

  • Current URLs
  • Redirects
  • Internal links
  • signals
  • Search Console properties
  • Important service, product, category, or
  • Known external links where reliable data is available

Measurement and customer paths

  • Analytics properties
  • Tag configuration
  • Form and call events
  • Booking, checkout, or other valuable actions
  • Confirmation and notification behavior
  • Data continuity and known gaps

Domain, DNS, hosting, and email

  • Domain registration
  • DNS provider and records
  • Website hosting
  • Content delivery and security services
  • Email routing
  • Mailbox provider
  • Transactional website messages
  • records
  • Dependencies that could affect website or email availability

Third-party systems

  • CRM
  • Booking
  • Ecommerce
  • Payment platform
  • Inventory
  • Review or reputation tools
  • Marketing tools
  • Other integrations tied to the current provider or website

The rescue and migration process

1. Stabilize the situation

Boho identifies immediate risks, avoids unnecessary changes, and separates urgent incidents from work that can proceed through a planned migration.

2. Inventory the system

Domains, DNS, hosting, website, content, URLs, forms, analytics, , email dependencies, integrations, providers, access, and ownership are documented as far as authorized information allows.

3. Secure or clarify ownership

Boho identifies which accounts the client owns, which access is missing, which transfers are possible, and which recovery actions require the client, registrar, provider, platform, attorney, or specialist.

4. Preserve what has value

Useful content, URLs, forms, tracking, business information, records, and other agreed assets are identified before the move.

5. Plan and execute the move

The target system, responsibilities, URL behavior, redirects, content transfer, forms, measurement, email dependencies, launch sequence, and verification plan are approved before execution.

6. Verify the result

Boho checks the approved website, redirects, important pages, forms, customer actions, analytics, search access, DNS, and other scoped systems.

7. Document the new arrangement

The handoff records providers, ownership, accounts, hosting, domain, relevant pricing, access guidance, completed work, open risks, maintenance, and recommended next actions.

What you receive

Depending on the approved scope, deliverables may include:

  • Ownership and access inventory
  • Provider and dependency map
  • Immediate-risk list
  • Recovery or migration recommendation
  • Clean Exit Plan
  • Content and URL inventory
  • Redirect map
  • Target-platform plan
  • Migration execution
  • Form and customer-action verification
  • Analytics and search-property verification
  • Domain and
  • Email-dependency record
  • Launch and quality-assurance record
  • Open-risk register
  • Provider, account, and ownership handoff
  • Maintenance and exit guidance
  • Measurement or readiness report where relevant
  • Complimentary DIY guidance when the client does not continue monthly, where appropriate

What Boho needs from the client

The client may need to provide:

  • Proof of authority to act for the business or affected accounts
  • Existing contracts, invoices, provider records, and account information
  • Authorized access through the relevant provider
  • Known registrar, hosting, website, analytics, search, email, and integration information
  • A list of important pages, forms, services, products, and customer actions
  • Business continuity requirements and deadlines
  • One responsible decision-maker
  • Timely approval of transfers, purchases, DNS changes, provider communications, and launch decisions
  • Legal or specialist support where ownership, security, contracts, regulated data, or disputes require it

Do not send passwords, private keys, recovery codes, payment data, or sensitive customer records through ordinary website forms or email.

Pricing

Initial public review: Free

Provider Rescue Assessment: Starting at $350

Migration and rescue assistance: Starting at $1,000

The $350 starting assessment applies to a small, bounded ownership and dependency review with a defined written recommendation.

The $1,000 starting migration applies only to a straightforward minimum scope, generally one small website, one domain, clear authorized access, ordinary hosting and DNS, limited pages and redirects, a simple form or customer action, no ecommerce, no mailbox migration, no disputed ownership, and no emergency scheduling.

Pricing increases with the number of domains, providers, accounts, pages, URLs, forms, data sources, integrations, email dependencies, locations, brands, ecommerce functions, access problems, provider obstruction, technical damage, and verification requirements.

See the detailed Pricing & Scope Guide

Assessment credit

When a paid Provider Rescue Assessment leads to qualifying migration, rescue execution, or Rescue + Redesign work for substantially the same business and system, Boho credits 100% of the eligible assessment fee toward the larger engagement, subject to the published credit conditions.

The credit normally requires full payment of the assessment, acceptance of the larger proposal within 90 days, and research that remains materially usable. The credit has no cash value and does not apply to third-party costs, priority premiums, recurring hosting, or unrelated work.

Priority and urgent work

Published prices assume ordinary scheduling, reasonable access, and normal business-hour coordination.

Priority scheduling, accelerated migration, emergency investigation, after-hours work, or a deadline that displaces scheduled projects is quoted separately. Any premium or minimum will be disclosed and approved before the affected paid work begins.

Priority service is subject to capacity and is not guaranteed.

Pricing notice

Public prices are general planning guidance in U.S. dollars, not quotes, binding offers, warranties, or commitments. Starting prices apply only to the smallest complete scope described. Final scope, price, timing, deliverables, exclusions, dependencies, ownership, support, service levels, and third-party costs are determined only through a specific written engagement.

Authorized-access and recovery boundaries

Boho uses only authorized access and lawful recovery methods.

Boho does not:

  • Bypass credentials or security controls
  • Impersonate an owner or authorized representative
  • Falsify authority
  • Seize, disable, or alter accounts without
  • Circumvent provider recovery procedures
  • Guarantee cooperation from a former provider
  • Guarantee recovery of an account, domain, website, data, ranking, email system, or other asset
  • Provide legal opinions about ownership or contracts
  • Perform offensive security activity

Some situations require action by the client, registrar, hosting provider, mailbox provider, platform, attorney, insurer, law-enforcement agency, cybersecurity specialist, or another responsible professional.

Planned rescue or Emergency Help?

Use Provider Rescue when

  • The system is still operating.
  • The business has time to inventory and plan.
  • The goal is to leave a provider carefully.
  • Ownership and access need clarification.
  • A redesign or migration is being considered.

Use Emergency Help when

  • The website or a critical customer action is actively failing.
  • The domain or DNS stopped working.
  • A recent launch caused immediate damage.
  • Important redirects or index controls are wrong.
  • Forms, checkout, booking, or notifications stopped working.
  • Access was lost and business operations are being affected.

Request Emergency Help

Availability, acceptance, response time, and resolution are not guaranteed until the request is reviewed and accepted.

Evidence you can inspect

Relevant public evidence may include:

  • Provider Rescue checklist
  • Sample ownership inventory
  • Dependency map
  • Redirect-map example
  • Launch-verification checklist
  • Handoff and account record
  • Boho-owned migration notes
  • Public limitations and corrections

These materials demonstrate method and documentation. They are not client case studies or guarantees that a provider, platform, registrar, search engine, or other third party will cooperate.

See Provider Rescue & Migration

Read the provider-exit guide

Questions before scope

Frequently asked questions

Clear boundaries make the next decision easier.

Can you guarantee that we will recover every account?

No. Recovery depends on ownership records, provider procedures, available evidence, authorized contacts, security conditions, contracts, and third-party cooperation. Boho can document the situation and assist with lawful recovery steps, but it cannot guarantee the outcome.

Can you contact our current provider for us?

Potentially, when the scope and authority are clear. The client may still need to make or approve requests, verify identity, pay outstanding balances, accept transfers, or involve legal counsel.

Will a migration hurt our search visibility?

Any migration carries risk. Careful inventory, URL preservation, redirects, , , search access, launch verification, and can reduce avoidable risk. They cannot guarantee unchanged rankings or traffic.

Do we need a Rescue Assessment before migration?

Not always as a separate purchase. A straightforward migration quote may include the necessary assessment work. A paid Rescue Assessment is most useful when ownership, access, provider behavior, system condition, or the correct path is uncertain. Its eligible fee is credited toward qualifying execution.

What qualifies for the $1,000 migration minimum?

A small, straightforward website with one domain, clear authorized access, ordinary hosting and DNS, limited pages and redirects, simple forms, no ecommerce, no mailbox migration, no disputed ownership, and normal scheduling.

Can you migrate our email too?

Email routing, DNS records, transactional website messages, and mailbox migration may be included when expressly scoped. Mailbox migration can be materially different from website migration and may require provider licenses, storage review, security planning, archive decisions, and user coordination.

Can you move an ecommerce website?

Potentially, after reviewing the catalog, products, customers, orders, checkout, payments, tax, shipping, account data, transaction email, integrations, platform limits, and security requirements. Ecommerce migrations require a specific quote.

What if the former provider refuses to cooperate?

Boho will document the refusal, identify alternatives, and clarify which steps require the owner, registrar, hosting company, platform, attorney, or another specialist. Boho cannot lawfully manufacture authority or force a provider to transfer an asset.

Do you handle emergency migrations?

Boho may accept priority or emergency work when capacity, authorization, access, and technical feasibility allow. Priority pricing is quoted separately. Response and resolution are not guaranteed before acceptance.

Will we own the new setup?

Boho generally prefers client ownership of domains, major provider accounts, analytics, search properties, content, and durable project assets. Exact ownership and licensing are stated in the written engagement and handoff.

Can you preserve our existing content and URLs?

Boho can inventory and preserve agreed content and URLs where access and technical conditions allow. Some material may be obsolete, duplicated, legally unusable, technically inaccessible, or not worth preserving. Those decisions should be documented before launch.

What happens after the migration?

The client receives documentation and handoff. Boho may separately provide website redesign, ongoing SEO, hosting, managed website operations, analytics, content, or later improvements.